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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Richards

July 2, 2026

5  out of  5
rating by Joseph Richards
"Adela was amazing! Loved talking to her. Plus the office smells nice"
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BRIAN GREENE

February 20, 2026

4  out of  5
rating by BRIAN GREENE
"Agent was helpful and service was great."
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Alexander Paz

February 18, 2026

5  out of  5
rating by Alexander Paz
"Great teamwork, but specially this girl Maylin she really knows how to take care of a costumer, she works super professional and make you feel comfortable to buy a insurance with them"
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Rex Appleton

February 9, 2026

5  out of  5
rating by Rex Appleton
"Lauren has been professional, kind, and is a definite asset to your company."
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Laci Livingston

November 7, 2025

5  out of  5
rating by Laci Livingston
"Katie Bell as been such an amazing help navigating auto, home and auto medical claims! I don't know how I would get anything done without her knowledge and kindness to help! She is a great asset to the State Farm team and clients! Thank you, Katie!"
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Fabio Jimenez

October 29, 2025

5  out of  5
rating by Fabio Jimenez
"Nildalis helped me with my CR-V and made everything super easy. She explained all the coverages clearly and made sure I got exactly what I needed without any confusion. Really patient, professional, and friendly the whole way through. Great service all around!"
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Joseph Pena

October 29, 2025

5  out of  5
rating by Joseph Pena
"I had a great experience working with Nildalis. She was extremely helpful and took the time to clearly explain every detail so I could understand my options. Her professionalism and friendly attitude made the whole process smooth and stress-free. Highly recommend asking for her if you need help with your insurance!"
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Caryn Jones

October 8, 2025

5  out of  5
rating by Caryn Jones
"I was in the phone for 3 hours before I called Kassandra at State Farm in New Caney. She is amazing and so very very very helpful and understanding about what I needed! Best insurance call that I have to do!!! Thank you again Kassandra. And just a little fyi.. best quote with full coverage and road side assistance!!"
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Jonathan Bollier

October 2, 2025

5  out of  5
rating by Jonathan Bollier
"It was pleasure to get to work with Kassandra. She was very knowledgeable, prompt and kind."
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joseph hamilton

September 23, 2025

5  out of  5
rating by joseph hamilton
"I have zero complaints about my experience in getting 2 new policies with Kassandra. She was incredibly patient, helpful, and informative. She helped me in every step of the process, answered every question, and provided a great experience with an even better attitude."
We responded:
"Thank you, Joseph, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Kassandra, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Malena Pearson

August 14, 2025

5  out of  5
rating by Malena Pearson
"Just wanted to shout out to Ruth Detter with James Pearson-State Farm. Really appreciate everything you have done on making our family transition to Texas a breeze!!!!"
We responded:
"Thank you, Malena, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ruth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs. Welcome to Texas!"
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Stan Tapley

August 5, 2025

5  out of  5
rating by Stan Tapley
"Hello out of all the years I've had insurance. I just had a conversation with a Young lady by the name of Maylin that is with James Pearson State Farm agency.. In Houston, Texas, she was so pleasant and you know how insurance agents can be lol.. But it was actually one of the most pleasant conversations I've had in my life. With a insurance agent. So for those of you who are out there, looking for a very professional and decent agent, give James Peterson insurance a try.."
We responded:
"Thank you, Stan, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Maylin, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Angie Myers

July 30, 2025

5  out of  5
rating by Angie Myers
"Ruth was wonderful in assisting us add our 16 year-old to our policy with his new car. I was worried about the process and she made it seem so effortless. We appreciated her guidance and highly recommend this agency!"
We responded:
"Angie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Isabelle Luscombe

July 16, 2025

5  out of  5
rating by Isabelle Luscombe
"Wonderful help. I came in not knowing how to set up simple insurance and I got step by step exactly how to get my benefits in order! Amazing service"
We responded:
"Isabelle, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Jennifer Chavez

July 11, 2025

5  out of  5
rating by Jennifer Chavez
"I want to say that Kassandra gave me exceptional customer service 10/10"
We responded:
"Thank you, Jennifer, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Kassandra, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Juan Chavarria

July 11, 2025

5  out of  5
rating by Juan Chavarria
"Kassandra assisted me with my insurance. she gave me a better understanding of how the insurance works"
We responded:
"Thank you, Juan, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on helping you!"
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Daniel Manriquez

July 10, 2025

5  out of  5
rating by Daniel Manriquez
"Karen C. is amazing. Explained everything very well and answered all my questions. 10/10 will recommend Karen C."
We responded:
"Thank you, Daniel, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Yl Ly

July 10, 2025

5  out of  5
rating by Yl Ly
"I had a great experience working with Kassandra at State Farm! She was incredibly friendly, patient, and took the time to answer all my questions. I really appreciated how she explained everything clearly and helped me find the best coverage for my needs. The whole process was quick and stress free. I definitely recommend Kassandra if you’re looking for someone knowledgeable and genuinely helpful."
We responded:
"Thank you, YI Ly, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Kassandra, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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B J Bridges

July 10, 2025

5  out of  5
rating by B J Bridges
"Thank you Ruth Detter for taking care of all our needs at State Farm. You have never let us down. If we need anything at all, we know we can count on you. We never worry about whether or not you will follow thru. You attention to detail is impeccable. We applaud your attention to detail. Barry and Barbara Bridges"
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Kevin Ledford

July 8, 2025

5  out of  5
rating by Kevin Ledford
"After extensive searches , State Farm presented the best possible rates . Ruth was exceptionally thorough and provided a pain free service with exploring every option and going the extra mile. I recommend Ruth and state farm every day"
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Victoria Lynn Siaotong

July 7, 2025

5  out of  5
rating by Victoria Lynn Siaotong
"I recently enrolled in State Farm’s car insurance, and the experience was excellent from start to finish. The process was simple and straightforward, with helpful guidance at every step. The representative I worked with was knowledgeable, patient, and took the time to explain the different coverage options available. They made sure I understood what I was signing up for and helped me find a policy that fit my needs and budget."
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Debra Jones

July 4, 2025

5  out of  5
rating by Debra Jones
"I just want to commend Ruth Detter and the staff of James Pearson, State Farm Insurance Agency in New Caney, Texas. Ruth has been so very professional and helpful in working with me to resolve an issue. I highly recommend this office for all of your insurance needs."
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jair juarez

July 2, 2025

5  out of  5
rating by jair juarez
"Kassandra provided exceptional service. Thank you"
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Laura Carlile

June 28, 2025

5  out of  5
rating by Laura Carlile
"Summertime roadside car trouble in Texas is the absolute worst. Ruth was extremely quick to personally reach out and answer any questions along the way. Thank you for being awesome!"
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Christian Gonzalez

June 20, 2025

5  out of  5
rating by Christian Gonzalez
"I needed to update my auto policy and Ruth Detter was patient and thorough during the process. I will request her personally for anything else I need updated in the future!"