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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan Leitner

Ryan Leitner

September 5, 2024

5  out of  5
rating by Ryan Leitner
"Karen was very helpful with getting a quote and starting our policy."
We responded:
"Thank you, Ryan, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Sheila Dimick

September 4, 2024

5  out of  5
rating by Sheila Dimick
"Karen was helpful on setting me up with new policy as I moved to Texas from Illinois plus buying new vehicle."
We responded:
"Sheila, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business! Karen is great, welcome to Texas!"
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Poet E. L. Conrod

August 9, 2024

5  out of  5
rating by Poet E. L. Conrod
"All about Karen….I have had to deal with several different businesses since I’ve moved to Texas and most have been pleasant. Karen on the other hand was simply above all the others. She was friendly, full of laughter and so very patient. We spoke in length and not once did her attitude change. I several times said I have one more question and continued to asked more and through it all she remained not just professional but kind. I’m confident I have the best policy that was available. This company is very fortunate to have her for she is truly The Best!"
We responded:
"Thank you, Poet, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Aidan McGrath

July 31, 2024

5  out of  5
rating by Aidan McGrath
"Karen was amazing and helped me through the process of getting my insurance handled at the best rate for me."
We responded:
"Thank you, Aidan, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Gable Banegas

Gable Banegas

July 24, 2024

5  out of  5
rating by Gable Banegas
"Very nice lady"
We responded:
"Gable, thank you so much for the 5 Star rating! We enjoy working with you and greatly appreciate your business!"
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Luis Pena

July 16, 2024

5  out of  5
rating by Luis Pena
"Michelle with James Pearson with State Farm was great. From the beginning Michelle provided me information about a home insurance quotes and went above and beyond in proving all the requested documents to my home lenders."
We responded:
"Thank you, Luis, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Michelle, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Carol Hempfling

July 13, 2024

5  out of  5
rating by Carol Hempfling
"She was helpful and could understand every word she was telling me she deserve a raise"
We responded:
"Carol, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business! "
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Emanuel Alfaro

July 10, 2024

5  out of  5
rating by Emanuel Alfaro
"I would like to thank Michelle for helping me find the exact life insurance policy that I needed. She gave me several options within my price range, she was very knowledgable and professional. She explained everything in detail. I would highly recommend!"
We responded:
"Thank you, Emanuel, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"
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Michelle Hernandez

June 25, 2024

5  out of  5
rating by Michelle Hernandez
"I would to give Karen a shout out! She was so professional and kind. Made my auto insurance shopping so much easy and because of her, I'm glad I went with State Farm! Thank you, Karen!"
We responded:
"Thank you, Michelle, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"
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carlos Viveros

June 20, 2024

5  out of  5
rating by carlos Viveros
"Was speaking to Michelle and she was excellent. Would recommend Michelle very friendly and trustworthy"
We responded:
"Carlos, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business!"
Profile photo of Carlos Eldridge

Carlos Eldridge

June 19, 2024

5  out of  5
rating by Carlos Eldridge
"Ashley provided outstanding customer service."
We responded:
"Thank you, Carlos, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ashley, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Luis Meza

May 16, 2024

5  out of  5
rating by Luis Meza
"Very customer focused and attentive. It was a pleasure dealing with this agent."
We responded:
"Luis, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business! Ashley is great, welcome to Texas!"
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SAiNT

May 14, 2024

5  out of  5
rating by SAiNT
"Before i begin, allow me to give Ashley from State Farm a standing ovation 👏🏾 for her commendable customer service!! Her patience and professionalism was perfect. She was very helpful, knowledgeable & honest. Thank you Ashley for being a good neighbor to a new neighbor! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, SAiNT, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ashley, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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JVee117

April 29, 2024

5  out of  5
rating by JVee117
"Ashley is super helpful and always gets back to me in a timely manner. I really enjoy working with her! Thanks for helping me with my move to Texas!"
We responded:
"JVee, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business! Ashley is great, welcome to Texas!"
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isaacthegood

April 12, 2024

5  out of  5
rating by isaacthegood
"Karen cacciotti was friendly fast and easy"
We responded:
"Isaac, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business!"
Profile photo of Jose Garcia

Jose Garcia

April 9, 2024

5  out of  5
rating by Jose Garcia
"Insurance agent, Ashley was very professional, informative and extremely helpful!"
We responded:
"Thank you, Jose, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ashley, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Amanda Serrano

Amanda Serrano

April 8, 2024

5  out of  5
rating by Amanda Serrano
"Karen at State Farm very helpful. She gave suggestions to give me good coverage at an affordable rate. Where other places gave the run around."
We responded:
"Thank you, Amanda, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"
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Holly Townes

April 4, 2024

5  out of  5
rating by Holly Townes
"Karen was such a big help on getting my son signed up for the first time for car insurance. She was very helpful and informative. Thank you again for making the process so easy."
We responded:
"Thank you, Holly, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Brandis Johnson

Brandis Johnson

April 4, 2024

5  out of  5
rating by Brandis Johnson
"Karen at state farm helped me set up auto and life insurance. She was very knowledgeable and kind. I had and easy time setting everything up and she help with every step. 10 out of 10 would recommend a karen"
We responded:
"Thank you, Brandis, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"
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LEXIE

March 19, 2024

5  out of  5
rating by LEXIE
"The process of setting up my new renters policy was very easy and Karen is a rockstar!"
We responded:
"Lexie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business!"
Profile photo of Ronald Enrique Teo Vasquez

Ronald Enrique Teo Vasquez

March 15, 2024

5  out of  5
rating by Ronald Enrique Teo Vasquez
"As I began searching for a new insurance policy, I was a bit apprehensive. I had heard horror stories about confusing fine print and pushy salespeople. But from the moment I was contacted by Karen Cacciotti I knew I was in good hands.Their website was easy to navigate, and I was able to get a quote quickly and easily. My agent Karen was fantastic. She took the time to understand my specific needs and concerns, and tailored a policy that fit me perfectly. She explained everything in clear and simple terms, and made sure I understood every aspect of my coverage. Throughout the entire process, I felt supported and informed. The paperwork was straightforward, and the whole thing was completed in no time. I'm so grateful to have found an insurance company that values transparency, honesty, and customer satisfaction. I feel confident and protected with my new policy, and I can't recommend STATE FARM enough!""
We responded:
"Thank you, Ronald, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Jesse Butler

Jesse Butler

March 14, 2024

5  out of  5
rating by Jesse Butler
"I can’t say enough about the service from Karen @ James Pearson State Farm Ins. I appreciate the prompt service and easy conversation to take care of my business. Thanks Karen for all you do for us your customers."
We responded:
"Jesse, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business!"
Profile photo of Chris Perot

Chris Perot

March 14, 2024

5  out of  5
rating by Chris Perot
"Karen was an absolute pleasure to work with. She patiently walked me through everything and helped me select the coverage that was right for me. She made me feel comfortable and confident joining the State Farm family."
We responded:
"Thank you, Chris, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"
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Josefina Vega

March 13, 2024

5  out of  5
rating by Josefina Vega
"have been a loyal State Farm customer for more than 11 years. From Illinois and now here in Texas, it gives me peace of mind to have found an agent close to home, and I am very grateful to Karen Cacciotti for taking the time to find the best options for me and my family."
We responded:
"Josefina, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business!"
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Kimberley Baker

March 5, 2024

5  out of  5
rating by Kimberley Baker
"Ashley was amazing! Very knowledgeable, super quick and efficient in answering all my questions. She was able to get me exactly want I needed. Highly recommend for your insurance needs :)"
We responded:
"Hi Kimberley, thank you for your kind words about Ashley! We are thrilled to hear that she was able to provide you with the insurance coverage you needed quickly and efficiently. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future. - James Pearson - State Farm Insurance Agent, New Caney, TX"